|
Domains
______________
Web hosting
______________
Dedicated Server
______________
Virtual Private Server
______________
Co-location
______________
Tomcat JSP Apache
______________
IBM Web Sphere
______________
SSL Certificates
______________
Live Chat Service
______________
DNS Info
______________ |
|

|
|
|
|
 
Want to monitor visitors to your website
real-time? Wish you could see
the activity on your website, chat with visitors, make special offers,
allow visitors to interact with your sales agents, much like they would
in any offline shop? Our Live Chat Services (powered by LogicBoxes
Engage) allows you to do this and much more.
- Track visitors on your website - Engage provides an agent
software which you can install on your machine. This software allows
you to see every visitor to your website and what they are doing on
your website.
- Visitors on your site can chat with you - Any visitor on your
website can click on a chat link on your website and ask you
questions live. You can chat with multiple visitors, help them with
their queries, guide them to specific pages, give them a
presentation and so on. It is as close to a face-to-face interaction
as you can possibly get.
- You can invite Visitors to chat with you - Simply click on the
"Invite" button in your agent console and a chat window will popup
on the screen of the visitor you selected.
Engage is the best sales tool you will ever invest in. Buy Engage now
for your website, and provide a live, interactive shopping experience to
your Customers.
|
|
Plans |
Basic |
Small Business |
Corporate |
Enterprise |
|
No. of simultaneous
Agents |
3 |
5 |
7 |
10 |
|
No. of Departments |
0 |
2 |
5 |
Unlimited |
|
Secure SSL based
Chat |
|
|
 |
 |
|
Detailed Reporting
and Statistics |
- |
- |
- |
 |
|
Private Labeling |
- |
 |
 |
 |
|
Multiple
simultaneous Agents |
 |
 |
 |
 |
|
Intelligent Chat
Distribution |
 |
 |
 |
 |
|
Agent to Agent
transfer |
 |
 |
 |
 |
|
Operator to Operator
Chat |
 |
 |
 |
 |
|
Intuitive
Windows-based agent interface |
 |
 |
 |
 |
|
Ability to accept /
reject incoming chat requests |
 |
 |
 |
 |
|
Unlimited
Simultaneous Chats |
 |
 |
 |
 |
|
Canned Response
Manager |
 |
 |
 |
 |
|
Push Images, Links,
Pages, Proactive Messages |
 |
 |
 |
 |
|
Ability to chat in
multiple languages |
 |
 |
 |
 |
|
Emotions |
 |
 |
 |
 |
|
Leave a message when
offline |
 |
 |
 |
 |
|
Visitor initiated
Chat from Website / Email |
 |
 |
 |
 |
|
Invite Visitor to
Chat |
 |
 |
 |
 |
|
Force Chat |
 |
 |
 |
 |
|
Real-Time Site
Activity Monitor |
 |
 |
 |
 |
|
Monitor 1000's of
visitor simultaneously |
 |
 |
 |
 |
|
Visitor History |
 |
 |
 |
 |
|
Visitor Browser
Type, Country, Browsing history |
 |
 |
 |
 |
|
Visitor Time spent
per page |
 |
 |
 |
 |
|
Visitor's chat
window fully customizable |
 |
 |
 |
 |
|
Chat Button / Icons
fully customizable |
 |
 |
 |
 |
|
Fonts, Colours, and
Font Style |
 |
 |
 |
 |
|
Chat Satisfaction
Survey |
 |
 |
 |
 |
|
Retrieve / Search
Chat Transcripts |
 |
 |
 |
 |
|
Detailed Reporting
and Statistics |
 |
 |
 |
 |
|
Monthly Billing |
INR 500 |
INR 1,500 |
INR 2500 |
INR 11,000 |
|