Industry specific software as a service CRM and ERP solutions fill the voids and lack of focus left by horizontal software products. Due to unique feature sets, functionality needs, business processes and reporting requirements, several industries can not be pigeon holed into a one size fits all CRM or ERP system. The vertically focused Afxisi on-demand solutions provide an out of the box industry fit to meet unique business requirements while being implemented much faster and with much less customization than generic, horizontal business systems.

    Afxisi's Professional Services Automation (PSA) manages the entire front office and back office client service life cycle. One enterprise-wide web-based system manages prospect marketing, client acquisitions, customer support, project delivery, project management, knowledge management, time and billing and financials. The professional services industry is a recognized leader in customer relationship building. By automating and better managing client services, clients can achieve better staff realization, more timely project management, automated billing cycles and accelerated cash collections which ultimately server to control costs, increase margins and grow client satisfaction.

FINANCIAL SERVICES EDITION

    The Financial Services CRM Edition provides the customer relationship functionality, business processes and multi-dimensional reporting needed by wealth management, brokerage, insurance and retail banking professionals. Key capabilities which separate Afxisi Financial Services CRM Edition from horizontal CRM include: house holding, portfolio management, suggestive selling automation (up-selling and cross selling), line of business referral automation and financial services product portfolios. The end result is a pre-built industry specific solution capable of faster implementation, less customization and greater user adoption.

PUBLIC SECTOR CRM: eGOVERNMENT CRM

    Afxisi Public Sector Citizens Request Management (CRM) Edition assists governments in several nations in managing and automating front to back office citizen-related and operational processes. Afxisi's Government CRM empowers government organizations to achieve world class citizen service levels by reusing information from knowledge-base repositories, automating information flow and providing 24 by 7 citizens self service. Government CRM includes citizen-centric e-Government CRM, call center support, citizens self service, economic development and e-Government Process Workflow.